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Head of Barista

Date Posted: Oct 09, 2025
Per Annum: £ 30000 - £ 35000
Job is expired

Job Detail

  • location_on
    Location London, England, United Kingdom
  • desktop_windows
    Job Type: Full-time
  • schedule
    Shift: Flexible Hours
  • analytics
    Career Level: Department Head
  • group
    Positions: 1
  • calendar_view_day
    Experience: 4 Years
  • male
    Gender: Any
  • school
    Degree: No Formal Education
  • calendar_month
    Apply Before: Feb 28, 2026
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Job Description

As the Head of Barista, you will be responsible for leading and developing the barista team across all locations to ensure a consistent, high-quality coffee experience that reflects the company’s values and standards. This role is a crucial link between operations, training, quality control, and brand excellence, involving direct leadership of baristas, extensive training responsibilities, support for franchised outlets, and active contributions to product innovation.

Core Responsibilities:

Barista Leadership & Team Development

  • Lead, mentor, and inspire baristas to uphold the highest service and quality standards.
  • Act as the face of coffee excellence for the brand, embodying professionalism and passion for speciality coffee.
  • Work barista shifts when needed to stay connected to shop operations and team dynamics.

Training & Onboarding

  • Design and deliver onboarding training for all baristas, with 100% completion within 10 days of start.
  • Conduct regular upskilling, refresher courses, and leadership development programs.
  • Train and mentor barista trainers and high-potential team members for growth.

Quality Control

  • Conduct store assessments to audit drink quality, customer service, and SOP compliance.
  • Implement quality control systems across all UK sites.
  • Provide coaching and follow-ups to address performance gaps.

Operational Excellence

  • Maintain and refine SOPs and preparation manuals.
  • Ensure shop managers and team leads are fully trained and equipped to implement company standards.
  • Assist in stock management, equipment troubleshooting, and liaising with suppliers.

Certification & Industry Involvement

  • Pursue and maintain personal coffee certifications (e.g., SCA).
  • Support company participation in barista competitions and events, with a target of at least 2 annual entries.

Reporting & Systems

  • Submit monthly reports detailing activities, visit outcomes, training metrics, and improvement recommendations.
  • Utilise company platforms for documentation, scheduling, reporting, and feedback.

 

Qualifications & Experience:

Coffee Experience:

  • Minimum 4 years of experience in speciality coffee.
  • SCA Barista or Brewing Professional certification preferred.
  • Skilled in diagnosing coffee equipment issues.
  • Proven experience in barista training and quality assurance.

General Skills:

  • Strong leadership and team management capabilities.
  • Excellent communication and interpersonal skills.
  • Passionate about coffee, hospitality, and customer experience.
  • Ability to multitask, travel frequently, and manage across multiple locations.

 

Additional Expectations:

  • Professionalism and brand representation always.
  • Collaborative approach with internal teams: HR, Marketing, R&D, and Operations.
  • Work with Procurement and Supply Chain to ensure barista standards are maintained through sourcing and equipment.

 

This is a hands-on, influential role suited for a coffee professional who thrives in a leadership position, loves people development, and is driven to uphold and enhance excellence across all customer touchpoints.

Benefits

  • Pension Scheme
  • Private Healthcare
  • Paid Holiday
  • Flexible Working

Skills Required

Company Overview

Wecancy
London, London, United Kingdom
0 Current Jobs Openings

Wecancy is a UK-based job platform dedicated to connecting employers with top talent and helping job seekers find meaningful career opportunities. More than just a job board, Wecancy offers a complete suite of recruitment and career services designed... Read More

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