We are looking for an experienced Retail Operations Manager to oversee multi-site store performance, drive sales growth, and ensure operational excellence across our expanding network. This role suits a leader who thrives in a fast-paced, customer-focused environment.
Oversee day-to-day operations of 8–12 retail stores
Lead, coach, and develop store managers to achieve KPIs
Analyse sales data and implement action plans to improve performance
Ensure stores meet brand, compliance, and visual merchandising standards
Manage staffing levels, recruitment, and training initiatives
Lead new store openings and operational rollouts
Work closely with senior leadership on strategy and budgeting
3+ years experience as a Retail Manager, Multi-Site Manager, or Regional Manager
Strong leadership and people management skills
Proven track record of improving retail performance
Excellent understanding of stock control, store operations, and KPIs
Ability to travel across regional stores
Strong communication and problem-solving abilities
Company car or car allowance
Annual bonus tied to performance
Staff discount scheme
Pension plan + 28 days holiday
Career progression opportunities in a growing organisation
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